Support.

Write to support@zanto.app. Questions about the app, the website, your year, your payment or your printed edition go there.

Giving a year as a gift? Write to us.

What to include

• Your account’s email. The one you sign in with.
• Where it happened. The app or the website. For the app, your phone and the version shown in Settings.
• What happened. What you did, what you expected, and what you saw instead. Attach a screenshot if you have one.

Your record

• Export it: sign in at zanto.app/account and choose Download JSON or Download CSV.
• Delete it: every way to delete your account, and what is kept and why, is at zanto.app/delete-account.

Refunds

Changed your mind? Full refund within 30 days of paying. One email to support@zanto.app. You can also ask at zanto.app/withdraw.

Your address

To change the address your printed edition is posted to, write to support@zanto.app before your year seals.

If your printed edition arrives damaged, or has not arrived 60 days after your year seals, write to support@zanto.app (with a photo if it is damaged). We print it again and post it at no cost.

Your personal data

To use any of your rights over your personal data, write to privacy@zanto.app. We respond within 30 days. The privacy policy says what we hold and why.